Productivity Improvement can be misunderstood and easliy lead to major loss of energy and motivation for managers and staff. Go to the Knowlegde Centre for latest White Paper.

The current focus in public services is to cut out costs and there are ready made answers about improving productivity. These statements and pronouncements can be made easily but the reality of sustaining real improvment in productivity will require a major investment in capability. It is difficult to see how this can be achieved by internal means if the focus is on survival and shrinkage.

Too often major transformation exercises fail because they are seen as Policy or IT projects and not integrated with the whole organisation. Productivity improvement is also about people and process and at Aspire we work with the FAIR system and a range of methodologies and tools tailored to the individual business issue and client culture. FAIR also works in conjunction with leadership and behaviour development

Our tools and methodologies include:

• Target Operating models
• Demand and Capacity forecasting and modelling
• Financial and Operating metrics alignment
• Key Performance Indicators and Reasonable Expectancies
• Work allocation and planning
• Service Productivty measurements
• Data capture and processing for service improvement
• Activity and performance standards
• Cost reduction
• Lean Six Sigma
• Business process change
• Shared services