Businesses have policies for many aspects of their work, but there is perhaps too much attention given to compliance reporting and less attention given to the effective deployment and performance of these policies. CLIMB is designed to integrate strategic management practice with operational achievement. Organisational Effectiveness and Productivity Improvement demand that each layer of the organisation act in ways that are not only conducive but proactively contribute.

CLIMB is designed not simply to achieve executive goals but to ensure that executives contribute to effective service delivery. The CLIMB process starts at the customer interface and asks how value is contributed and by which roles in the organisation. Value is created in daily transactions far away from board and cross funtional meetings. It is vital that executive and managers, expecially in non-operational / clinical functions,  understand how they can contribute to or obstruct value for the patient.

CLIMB involves

• Leadership and improvement models for your organisation
• Behaviour mapping and development for Individuals & Teams
• 9 Worshops to support the FAIR system
• A Maturity Development Cycle
• Assessment tools
  • Cultural assessment
  • Individual profiles
  • Level 1,2 and 3 Team profiles